Funerals & Sympathy
It is your responsibility to ensure all delivery address/details for the recipient given are correct. Nicola Florist cannot accept any responsibility or costs for non-delivery to the intended recipient or losses in such circumstances.
Nicola Florist STRONGLY recommends that the sender advises the recipient to expect a delivery.
Ensuring that the recipient is going to be at the delivery address, on the day of delivery, remains the responsibility of the sender. Nicola Florist cannot accept responsibility or costs incurred in such circumstances of non-delivery.
Delivery to flats.
In some flats please be aware that tenants may sign and receive deliveries for neighbours. You should be aware of this when placing an order for delivery. If a delivery has not arrived on time it is likely that a neighbour may have accepted and signed for a delivery on the recipient's behalf. Please therefore notify the recipient to check with neighbours.
For orders where a third party will accept and sign for the delivery on the recipient's behalf, for example, a hospital, airport, college, university, workplace, secure housing (with doorman) or any other such place, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery. Nicola Florist suggests that the sender takes the time to inform any such third party to expect the delivery prior to placing an order to ensure there is no delay in the recipient receiving the order.
Our trained drivers with our own transport will deliver all the orders.
All orders placed on the Nicola Florist website will automatically include a free box of chocolates. This special promotion applies only to orders placed with our website and with no other type of order placed.
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